We are here to clarify any questions you may have about workplace safety and compliance. Below you will find answers to the most common questions we receive. If you have a question that is not listed here, please do not hesitate to contact us.
What exactly is ‘Test & Tag’ and why do I need it?
Testing and Tagging is the process of inspecting and testing portable electrical appliances in your workplace to ensure they are safe for use. This process involves a visual inspection followed by electrical tests carried out by our certified technicians using specialised equipment.
There are two main reasons to have this done:
- Safety: To protect your staff and visitors from risks such as electric shock or fire.
- Legal Compliance: Under Australian Work Health and Safety (WHS) laws and AS/NZS 3760 standards, employers have a duty of care to provide a safe working environment. Regular testing is your proof that you are fulfilling this obligation.
How often do my appliances need to be tested?
The frequency of testing is not a standard timeframe for everyone; under AS/NZS 3760, it depends on the environment the equipment is in and the risk it is exposed to.
For example:
- Construction and Demolition Sites: These are high-risk environments and typically require testing every 3 months.
- Workshops and Factories: Usually every 6 months.
- Offices and Lower Risk Environments: Can range from every 1 year to 5 years, depending on the type of equipment.
Our technicians will assess your environment during their first visit and determine the most appropriate and compliant schedule for you.
Will you need to cut the power to my workplace during testing? Will my business be disrupted?
No, in most cases, your operations will not be disrupted.
Testing portable appliances like computers, monitors, kettles, or power tools does not require cutting the office power. We simply need to unplug the device briefly to plug it into our portable appliance tester.
However, if RCD (Safety Switch) testing is required, there may be very brief interruptions (a few seconds) to the relevant electrical circuit. We coordinate these tests with you to ensure they are done at convenient times, such as during breaks, to minimize any impact on your workflow.
What areas do you service?
As a proudly locally owned business, we service the entire Perth metropolitan area and many surrounding districts. If you are unsure about your business location, please contact us.
How does your pricing work? Are there hidden costs?
Transparency is important to us. Our pricing is generally based on a per-item basis for the items tested, or on an hourly/daily rate for larger projects.
The quote we provide will be clear; there are no hidden “call-out fees” or surprise costs added later. To get a clear quote tailored to your needs, you can use our Contact form or give us a call.
What happens if an appliance fails the test?
Your safety is our priority. If an appliance fails our tests:
- A red “DANGER – DO NOT USE” tag is immediately attached to the device.
- We will inform you that the device must be removed from service.
- This failure is clearly noted in the detailed digital report we provide you.
Please note: We provide testing and reporting services only; we do not repair appliances. The faulty device will need to be repaired by a licensed electrician or replaced.